Job Title: Tier 3 Technology Technician
Location: Knoch School District
Employment Type: Full-time, Year-Round

About Us

Knoch School District is committed to providing a high-quality education that fosters academic excellence, creativity, and personal growth. With a supportive community and dedicated staff, we strive to create a dynamic learning environment that prepares students for success. Our district takes pride in its strong values, student-centered approach, and commitment to continuous improvement.

Job Overview

The Tier 3 Technology Technician serves as the district's senior technical support specialist, providing expert-level troubleshooting, infrastructure management, and project leadership. This position is responsible for maintaining critical technology systems, including servers, storage platforms, network infrastructure, and enterprise applications. The Tier 3 Technician resolves complex technical issues escalated from Tier 1 and Tier 2 staff, leads major technology initiatives, and develops long-term solutions that enhance system reliability, security, and performance across the district. 

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field preferred; equivalent experience considered.
• Extensive experience managing enterprise servers, storage systems, networking, and infrastructure technologies.
• Advanced knowledge of Windows Server, virtualization platforms, cloud services, and network administration.
• Experience leading technology projects and implementing enterprise-level solutions.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication, leadership, and project management skills.
• Industry certifications such as Microsoft, Cisco, VMware, CompTIA, or equivalent preferred.

• Must obtain necessary clearances, including PA Child Abuse, PA Criminal Background, FBI Fingerprint clearances, and Mandated Reporter Training
• Experience in K–12 education technology environments preferred.

The Knoch School District is an equal-opportunity employer.